Corporate Affairs Commission Renews Pledge For Better Services

Posted by Eric Ojo Featured, Latest Headlines, News Across Nigeria Friday, August 20th, 2021

(AFRICAN EXAMINER) – The Corporate Affairs Commission (CAC) has reaffirmed its resolve to continually improve its processes and ensure timely resolution of customer complaints.

Registrar General of CAC, Alhaji Garba Abubakar made the pledge while declaring open a Stakeholders Forum in Port Harcourt, the Rivers State capital.

Alhaji Abubakar said the commission was making arrangements to ensure that by next year, it will deploy a Customer Relationship Management (CRM) software to interact with customers and resolve their challenges 24 hours a day.

He also noted that filing of Statement of Affairs and Biannual Statements were now conducted seamlessly on the Registration Portal.

While acknowledging the challenges of some customers, he enjoined them to always read guidelines for registration made available on the website in addition to leveraging on the multimedia provided to aid user ability.

On the issue of some customers concerns on the commission’s denial of certain names for registration, the Registrar General maintained that while some of such rejected names had security implications others were deceptive or abstract.

Alhaji Abubakar, therefore advised customers to always approach the commission with fully qualified names that equally agree with objects of the association or organization applying for registration.

He also disclosed that two new forms of business registrations provided by CAMA, 2020 will be available for Nigerians by the end of August this year.

He said the new forms of Business Registrations: Limited Partnership (LP) and Limited Liability Partnership (LLP) were becoming increasingly desirable across various jurisdictions around the globe.

The Registrar General further explained that all but two forms of Post incorporation filings were now available online 24 hours a day on the company’s registration portal.

He also pointed out that the commission no longer entertain filing of Share transfer as it was alien to the law, adding that information on Person with Significant Control (PSC) was available free of charge on the CAC website in line with global Anti Money Laundering requirement.

Also speaking at the event, a former member of CAC Governing Board, Okey Leo applauded the commission’s reform initiatives and enjoined it to continue to hold more of such forums.

The climax of the one-day event was an Interactive session kick-started with feedback from stakeholders and immediate resolution of customer challenges offered by the CAC Technical team.