Access Bank Reassures Customers On Protection Against Fraudsters

Posted by Eric Ojo Banking & Finance, Business News, Featured, Latest Headlines, News Across Nigeria Wednesday, August 18th, 2021

(AFRICAN EXAMINER) – A frontline multinational commercial bank, Access Bank Plc, has reassured customers of its commitment to protecting them from the criminal activities of fraudsters.

In a statement made available to the media today, the bank said it has remained committed to educating its customers, informing and protecting them from fraudsters, over the years.

The bank noted that it has created dedicated pages on its official website that constantly update customers on the schemes fraudsters employ to defraud them while bringing to public notice the quickest platforms to access help in the event of any suspected fraud case.

“Seeking best-in-class ways to safeguard the resources of its customers, Access Bank PLC introduced the *901*911# USSD code, a solution that allows customers act swiftly to prevent fraudulent activities on their accounts.

“The service allows customers of all account types to deactivate a USSD profile simply by dialling *901*911# from any phone, inputting the registered phone number for the account to be protected and this automatically locks out fraudsters from the individual’s account”, the statement said.

In its promise to offer customers more than banking, according to the statement, Access Bank has not wavered in its drive to not only deliver speedy services but also security for all. It further explained that customers of the bank can report any suspected fraudulent activity immediately to its dedicated fraud desk for prompt response.